Privacy Policy

  1. Introduction
    Welcome to AI ULTRA, operated by Kunu AI Labs (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our web platform, or use our mobile applications (collectively, the “Service”).

By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

  1. Information We Collect
    We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products, or otherwise when you contact us.

Personal Information Provided by You: We collect names, email addresses, passwords, and billing information (processed securely by our third-party payment processors) when you purchase credits or plans.

User-Generated Content (AI Inputs): To generate your videos, we collect the text prompts, reference images, and audio files you voluntarily upload to the platform.

Usage Data: We automatically collect certain information when you visit, use, or navigate the Service. This includes IP addresses, browser and device characteristics, operating system, referring URLs, and information about how and when you use our Service.

  1. How We Use Your Information
    We use personal information collected via our Service for a variety of business purposes described below:

To Provide and Manage the Service: To create your account, manage your credits/plans, and deliver the AI video generation services you request.

To Process Payments: To facilitate transactions and send you purchase confirmations. We do not store your raw credit card data on our servers.

To Improve Our AI Models: Your text prompts and uploaded media are processed by our backend AI APIs strictly to generate your requested video output.

To Send Administrative Information: We may use your personal information to send you product, service, and new feature information, or changes to our terms, conditions, and policies.

To Protect Our Services: As part of our efforts to keep our Service safe and secure (for example, for fraud monitoring and prevention).

  1. Third-Party Services and AI Processing
    We share information with third parties that perform services for us or on our behalf.

AI API Partners: Your text prompts and uploaded reference images are transmitted securely to our third-party AI model providers solely for the purpose of generating your video content.

Payment Processors: We use secure third-party payment gateways to process your purchases.

Analytics: We may use third-party service providers to monitor and analyze the use of our Service.

  1. Data Retention
    We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). You can delete your generated videos and account data at any time through your account settings.
  2. Your Data Rights
    Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you.

The right to request the deletion of your personal data.

The right to correct any inaccurate or incomplete personal data.
To exercise any of these rights, please contact us using the information provided below.

  1. Governing Law
    This Privacy Policy shall be governed by and defined following the laws of India. Kunu AI Labs and yourself irrevocably consent that the courts of Keonjhar, Odisha, India shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.
  2. Contact Us
    If you have questions or comments about this notice, you may email us at:
    Email: hi@kunu.dev